Job Position:

Customer Service Assistant


Shah Alam HQ

Job Description:

  • Attend to incoming calls on product and services inquiries; make outgoing calls to arrange appointment for customers.
  • Resolves product or service problems by identifying the cause of the problems and assist customers by providing the correct solutions.
  • Create customer’s case in system & follow up on pending cases.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort to complete daily tasks within dateline.


  • Candidate must possess at least a Diploma or higher level education in any field.
  • Strong communication skills in both spoken and written English and Bahasa Malaysia.
  • Computer literate with Microsoft Office knowledge.
  • Pleasant personality and possess soft and interactive skills.
  • Independent, fast, flexible, dynamic and believes in continual growth and learning.
  • Fresh graduates are encourage to apply.